Forum Discussion

Level 2

17 years ago

License renewal(s)?

I bought BE 11D last year for my server(s), exchange, sql, agents, etc. Now I'm getting calls to renew the license. Is this renewing my legal ability to use the software I thought we had already pai...

yvonne_herman
17 years ago
You do own the right to run the software. The Renewal is for the ability to call into support for product assistance and for product upgrades, and patches.

yvonne_herman

Level 3

17 years ago

If no tech support is purchased at the time of purchase, customers are able to purchase incident support on an as needed basis.
• Technical support information will continue to be available from http://www.symantec.com/enterprise/support/index.jsp
• Technical forums can be accessed via http://forums.symantec.com/discussions/category.jspa?categoryID=13

Forum Discussion

License renewal(s)?

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