Forum Discussion

no_name1's avatar
no_name1
Level 5
13 years ago

Media Server is laways on discovering devices after the restart of BE

can someone help me regarding the issue i currently encountered on BE 2010 R2? Media Server is always on discovering the devices (Tape drive) after the restart of BE services and I can't run the back...
Backup and Recovery
Backup Exec
  • no_name1's avatar
    no_name1
    13 years ago

    This issue has been resolved. Symantec Support Engr. assisted me to resolved the issue. We just repaired the Backup Exec application and reboot the media server and that's it its working already.

no_name1's avatar
no_name1
Level 5
13 years ago

Two tape drives are working fine so I don't think the license could be the issue. The issue started to happen after I restarted the services on BE because we have to cancel the job but it always on pending status, so we decide to restart the BE services, but it also stuck and can't start the BE services, so we reboot the server. After the reboot, Be services is running already but when I checked on device tab the media server is in discovering state, and we can't run a backup because of this.

I attached the library model.