Forum Discussion
CraigV
14 years agoModerator
OK...try the following:
1. Go to the Symantec website and download the latest drivers. Install them, and make sure you're using the Symantec drivers by going to Device Manager --> your tape drive, and check the Driver tab.
2. Make sure Removable Storage service is disabled, and other backup software services are not running and disabled too.
3. Update the firmware of the library, and then check within BE again.
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