NetApp File Shares Backup With out NDMP BE 2012

Make sure you have "Enable selection of User Shares" option checked from Backup Exec setings --> Network and Security.

Refer to http://www.symantec.com/docs/TECH189560

HI KIran,

I have enabled that user shares option.

But still Netapp shares are not listed in backup selections, FYI the netapp shares are mapped as network drives on the windows server with RAWS installed. (Also tried on media agent)

I have also tried to add the netapp filer to Backup exec but still failed with the attached error.

I am using storage root password to add the storage server to BAckup Exec.

You cannot backup mapped drives.  Mapped drives are associated with an online session and BE runs as a batch job.  You should add the shares on the NetApp as another server in the BE console and use their UNC path.

Have you tried using the IP address instead of server name while adding Netapp CIFS Server?

First try accessing it from Windows Explorer on Backup Server and see if you can access shares. If you can add the cifs server on NetApp to domain then try using Domain Administrator credentials while adding it to BE.

HI Kiran,

Tried adding NetApp using FQDN/IP Address and provided the credentials tried both root and domain admin who has sufficient privileges.

But still i can see the above message?

Thanks for your time 

Hi,

I am adding NetApp to BE console as Fileserver but still i can see the above attached message.

As netapp OS is a flavour of LINUX do you want me to add as a linux server.

Assuming that software will not be pushed while adding linux hosts to BE console.

Thanks 

No. You should not add it as a Linux server.  You should add it as a file server.

If you login to Windows with the BESA account, can you access the share using its UNC path?  If not, then you must add the BESA to the NAS as an administrator with full read/write access.

Yes BE System Account also contains Full control permissions, i can access those share from Backup server also.

But i cannot see them in backup selections i can see browse failure message. 

On your NetApp device, did you turn off NDMP?