Physical Volume Drive not available

Hi,

Try pausing the server (Devices --> right-click your server name --> Pause) and then delete the B2D.

Then unpause once done.

Thanks!

Thanks for your reply Craig, but that didn't work, still the same error "physical volume library drive not available". The USB hardrive is still listed under Devices Tab as - Disabled (In use), but there are no active jobs running right now.......

OK...can you see if it can be enabled?

Otherwise try restarting the server after pausing Backup Exec. Once done, try deleting the B2D.

Thanks!

EDIT: Check the TN below, and just work back in order to re-enable the B2D:

http://www.symantec.com/business/support/index?page=content&id=TECH32551

Thanks!

Yes, I have no problems enabling it by right-clicking on the device and selecting "Enable". Also there are no files or any folders on the usb disk.....

...when it's enabled can it be deleted?

Still the same error Craig, would pausing the Backup Exec server, rebooting windows server and then trying to delete device again be my only option then?

Andrey, 

       Its a long shot but worth a try. Inventory the storage location, once complete enable/disable and try to delete 

Donald thank you, I just tried to follow your advice and gor immediately an error:

Inventory Device 00010 -- The job failed with the following error: Library error - invalid element address.

e0008212 - Library error - invalid

any idea what is going on with the device?

Andrey, 

       I dont have a definitive answer as to what is going on in your inability to delete the storage location. I would suggest creating a support case so that we can establish a webex and take a look at exactly what it is that is going on. I will  DM you my contact information and would be happy to work with you in a resolution of this issue. I would need only the created case number to assume ownership.  

sounds good, thank you! please go ahead and let me know if you need any additional info from me. thx