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windows-it's avatar
windows-it
Level 3
9 years ago

Problems with USB DISK backup

HI,

We have a Backup job with a Storage Pool as destination. In this storage pool we  defined two usb disks:

180px_disk_pool.JPG

On a regular base we exchange one usb-disk with the second one defined in the pool. But since we connected the psrv-bcp-01_USB1 back to the server, the disk appears with the following strange symbol (a strikethrough pencil) in Backup Exec and we can't write onto the disk anymore:

disk_pool2.JPG

What should we do?
Thanks for any help.

 

15
Backup and Recovery
Backup Exec
Windows Server (2003-2008)
  • Colin_Weaver's avatar
    Colin_Weaver
    9 years ago

    You don't have to restart the services (or in fact even cancel a job that is waiting) , just open the properties of the device and change the limit to read only operations setting back to disabled.

     

    The setting for  how long to leave a disconnected device before making it read only won't change the status against a device that is already read only (assuming this is the setting you changed when up restarted the services)

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  • Colin_Weaver's avatar
    Colin_Weaver
    Moderator
    9 years ago

    How long has the disk been offline for as there is a setting to make the disk read only that is set automctailly if USB or RDX disks are detached for too long

     

    Basically if you open up the properties of the disk there  is a Limit Operations to Read Only setting somewhere and in the Backup Exec Server settings you can adjust the time period that controls when this change occurs.

     

     

  • CraigV's avatar
    CraigV
    Moderator
    9 years ago

    ...is your media server virtualised? If this is the case then accessing physical targets like USB disk and tape drives are not supported.

    Block-based protocols like iSCSI are.

    Thanks!

  • windows-it's avatar
    windows-it
    Level 3
    9 years ago

    Hi guys,
    @Craig: no its a physical server...
     

    @Colin: Thanks for your answer. It seems to be that. But even if I disable this option and restart the BE services, the symbol (a strikethrough pencil) persists and I can't backup onto it.

    What should I do?

    Thanks for any help.

  • pkh's avatar
    pkh
    Moderator
    9 years ago
    Under the Storage tab, right-click on the disk storage and in the properties, you would be able to see a Read-only option. You need to uncheck that option to make the disk storage read/write
  • Colin_Weaver's avatar
    Colin_Weaver
    Moderator
    9 years ago

    You don't have to restart the services (or in fact even cancel a job that is waiting) , just open the properties of the device and change the limit to read only operations setting back to disabled.

     

    The setting for  how long to leave a disconnected device before making it read only won't change the status against a device that is already read only (assuming this is the setting you changed when up restarted the services)