Forum Discussion

RyanPercival's avatar
RyanPercival
Level 3
9 years ago

Backup Exec 2012 + Exchange 2010 backup failure

Hi All, After days of trawling the forums and google trying my hardest to find a solution to my problem i have given in and decided to ask for help. I have inherited a backup exec 2012 (SB edit...
2012
Backing Up
Backup and Recovery
Backup Exec
Windows Server (2003-2008)
  • VJware's avatar
    VJware
    9 years ago

    Is the BE account configured as the System Logon Account and is it in the format domain\admin ?

    Are the BE services (except the Remote Agent service) running under the same account ?

    If yes, then SGmon debugging should help narrow down the failure cause. Additionally, as suggested earlier, does running SymHelp give any errors ?

    EDIT*

    One last point. Have you tried running an actual backup itself ? A failure on credentials test should not prevent from running an actual backup itself. Could be a red herring on the credentials.

VJware's avatar
VJware
Level 6
9 years ago

Is the BE account configured as the System Logon Account and is it in the format domain\admin ?

Are the BE services (except the Remote Agent service) running under the same account ?

If yes, then SGmon debugging should help narrow down the failure cause. Additionally, as suggested earlier, does running SymHelp give any errors ?

EDIT*

One last point. Have you tried running an actual backup itself ? A failure on credentials test should not prevent from running an actual backup itself. Could be a red herring on the credentials.