Forum Discussion

itdeptwkc's avatar
itdeptwkc
Level 3
12 years ago

Restore of mailbox fails with 0xe0008488 - Access is Denied

I have had this problem on Backup Exec 12 Rev 1364 SP 5 and Exchange 2003 using GRT The error details are: V-79-57344-33928 - Access is denied. Access denied to directory M...
12.x and Earlier
Backup and Recovery
Backup Exec
Granular Restore Option
Restore
  • itdeptwkc's avatar
    itdeptwkc
    12 years ago

    The duplicate to the usb local hard drive has worked!

    The store is now showing all mailboxes and I have been able to restore the required mailbox.

    Might be useful....at one stage I used a tool called Kernel For Exchange Server -  Email Recovery Software http://www.nucleustechnologies.com/  which extracts mailboxes from the edb and stm files and allowed the creation of a pst data file. 

    Still do not know why the original restore from tape failed when those from disk were OK?

    Thanks all for your help.

    Michael

itdeptwkc's avatar
itdeptwkc
Level 3
12 years ago

Hi Craig,

I've checked the link you gave. We do use MS System Centre 2012 Endpoint Protection which is installed on the exchange server BUT the Real Time Protection is turned off and there is no email scanning.

I performed a similar restore from disk and this worked fine.

Any ideas as to why the duplicate to disk does not show any of the individual mailboxes even though the original backup did?

Thanks