Restoring encrypted backups
Hi,
Using Backup Exec 15, I am backing up to tape using encryption at one site (256 bit AES). When I come to restore it at another site (different forest and domain) despite using the same passphrase I am getting an error regarding the key, "The encryption key required by this backup set cannot be retrieved".
I am using Backup Exec 15 FP1 on Server 2012 R2, restoring on Backup Exec 15 FP1 on Server 2008 R2 if that is of any use.
This process was working perfectly fine under Backup Exec 2010 R2.
I am 99% sure that I am using the same passphrase so before I go down the step of changing the passphrase (and therefore breaking my existing backups) I wanted to check with the learned people in this group that there wasn't some known problem existing in Backup Exec 15 FP1 that is preventing me from doing this.
Thanks in advance !
Brian.
Was the same type of key created at the other site i.e. Restricted or Non-Restricted ?
Not aware of any known issues in BE 15, though may be worthwhile applying FP3 patch.