Forum Discussion

Symanticus's avatar
Symanticus
Level 6
14 years ago

SharePoint 2007 agent backup Error: The job failed with the following error: The directory is invalid.

Hi All,

I've already followed the article in this page to backup and set permission of my SharePoint 2007 SP2 Farm: http://www.symantec.com/business/support/index?page=content&id=TECH75907

but then when i perform backup it failed with the following log:

 

Job ended: Monday, September 20, 2010 at 11:17:29 AM
Completed status: Failed
Final error: 0xe000fe09 - The directory is invalid.
Final error category: Resource Errors

For additional information regarding this error refer to link V-79-57344-65033



the Test Run performed successfully, but I still don't understand why it failed miserably when doing the real backup job.

Any kind of help would be greatly appreciated.

Thanks,

2010
Agent for Microsoft SharePoint
Agents
Backing Up
Backup and Recovery
Backup Exec
Backup Exec (media server only)
Error messages
MS Sharepoint
Troubleshooting
  • James_Winslow's avatar
    James_Winslow
    14 years ago

    Hi there Albert,

    Please make sure that the login / credentials that you use is the members of:

    1. Domain admin
    2. SQL db_owner
    3. MOSS Farm admin

    I know that is sounds like too much but hope that helps.

4 Replies

Sort By
  • Symanticus's avatar
    Symanticus
    Level 6
    14 years ago

    the following is the Credentials test screen before i start the backup Job, all seems to be good using the DOMAIN\SPService user which is also member of the DOMAIN Administrators group.

     

    from the test backup log:

     

    Credentials Check
Device       : \\MOSSDEV01, Server Farm 2 (MOSSDEV01)
Check status : Success
Device       : \\MOSSDEV01, Global Settings (MOSSDEV01)
Check status : Success
Device       : \\MOSSDEV01, Search instance\Index files 1 (MOSSDEV01\e6fc00b3-f15e-45e0-9227-ba417f591610)
Check status : Success
Device       : \\MOSSDEV01, Shared Search Index\Index files 1 (MOSSDEV01\e2581ec6-0096-4756-bad4-0df75dc2d0c1)
Check status : Success
Device       : \\MOSSDEV01, SharedServices1\Services-DB 1 (MOSSDEV01\MOSSDB\SharedServices1_DB)
Check status : Success
Device       : \\MOSSDEV01, Search instance\Search-DB 1 (MOSSDEV01\MOSSDB\MOSS_Search_DB)
Check status : Success
Device       : \\MOSSDEV01, WebApplication\Content-DB 1 (MOSSDEV01\MOSSDB\SharePoint_AdminContent_f632e5bf-cbd9-4d9f-a819-1811feb4f2b6)
Check status : Success
Device       : \\MOSSDEV01, Sandbox Web Application\Content-DB 1 (MOSSDEV01\MOSSDB\WSS_Content)
Check status : Success
Device       : \\MOSSDEV01, SSP-10000\Content-DB 1 (MOSSDEV01\MOSSDB\SSP_ContentDB)
Check status : Success
Device       : \\MOSSDEV01, Shared Search Index\Search-DB 1 (MOSSDEV01\MOSSDB\SharedServices1_Search_DB)
Check status : Success
Device       : \\MOSSDEV01, MySite - 10001\Content-DB 1 (MOSSDEV01\MOSSDB\MySite_ContentDB)
Check status : Success
Device       : \\MOSSDEV01, SharePoint - 80\Content-DB 1 (MOSSDEV01\MOSSDB\SharePoint80_ContentDB)
Check status : Success
Device       : \\MOSSDEV01, ConfigurationV3-DB (MOSSDEV01\MOSSDB\MOSS_Farm_Config)
Check status : Success

    how come after Test backup run is success and the credential test the problem to backup still exist ?

  • James_Winslow's avatar
    James_Winslow
    Level 5
    14 years ago

    Hi there Albert,

    Please make sure that the login / credentials that you use is the members of:

    1. Domain admin
    2. SQL db_owner
    3. MOSS Farm admin

    I know that is sounds like too much but hope that helps.

  • Symanticus's avatar
    Symanticus
    Level 6
    14 years ago

    oh... yes, that's what I should've done.

    Thanks man for your suggestion.