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Brian_Kimmes's avatar
Brian_Kimmes
Level 3
19 years ago

SMTP Notifications are caught by the "Intelligent Message Filter" after SP2

We are using version 10d of Symantec Backup Exec. I just recently installed SP2 for Exchange 2003 and turned on the "Intelligent Message Filtering" feature. After that, the SMTP backup notifications started getting caught by the IMF. It sends the message but the new "Intelligent Message Filter" of Exchange 2003 SP2 is blocking the messages and labeling them as SPAM. I have tried adding the local IP address of the server as well as 127.0.0.1 to the "Global Accept List" but that hasn't helped. Any suggestions?

Brian Kimmes
MCSE
10.x and Earlier
Backup and Recovery
Backup Exec

5 Replies

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  • Brian_Kimmes's avatar
    Brian_Kimmes
    Level 3
    19 years ago
    Unfortunately there is no way to whitelist a specific email address in the Exchange IMF.

    Brian Kimmes
    MCSE
  • tejashree_Bhate's avatar
    tejashree_Bhate
    Level 6
    19 years ago
    Hello,

    Please let us know if your issue is resolved and if we can mark this case as assumed answered.

    Note:- if we do not receive your reply within two business days, this post would be assumed answered and archived.
  • Asma_Tamboli's avatar
    Asma_Tamboli
    Level 6
    19 years ago
    Hi Brian,



    Sorry for the delayed response. Could you please update us on the issue?

    Thanks!