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Adam_Ball's avatar
Adam_Ball
Level 4
13 years ago

Snapshot provider error (0xE0008516): Resources specified for snapshot do not have any valid data on them. Check if files were deleted or renamed.

Hi,

We are getting the message below on our Exchange Backup...

We are running SBS 2008 FE SP2. We have all BE updates and patches installed through Live Update and are running BE 2010.

Any ideas?

Thanks.

Adam

2010
Backing Up
Backup and Recovery
Backup Exec

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  • Jpe_CK's avatar
    Jpe_CK
    12 years ago

    For those of you who are thinking about re-registering those VSS dlls, be EXTREMELY careful with doing this. Do not ever do this in Windows Server 2008 and above, it will permanently break VSS. I have escalated to Microsoft T3 support and they said this is not fixable.

  • agvonline's avatar
    agvonline
    Level 4
    12 years ago
    Hi Did you ever fix this? I have exactly the same issue and have tried for many months to find a solution, but with no luck. Andrew
  • CraigV's avatar
    CraigV
    Moderator
    12 years ago

    Hi Andrew,

     

    Unfortunately this is a dead topic...the OP simply never responded.

    If you have support with Symantec, it's best to open a call with them and find out if they can assist you.

    Might also be worth your while to check the Known Issues section and see if this is also listed there.

    Thanks!