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Nqabeni's avatar
Nqabeni
Level 2
10 years ago

SQL Express 2008 r2 failing to install

Good People, This is a very frustrating moment for me. I am installing Backup Exec 15 on Windows Server 2008 R2 Enterprise with AD and Exchange deployed on the same machine. I have run the environment assessment successfully.When I attempt to install Backup Exec the installation fails at the Install SQL Server Express stage. The vxLogServer Generated log files return: "Failed to install BackupExec instance with error -2147024893.To search for information about this error click here" And the link is empty under Symantec site. The sqlsetup.log returns one specific error:" Attempting to run workflow componentupdate" "Attempting to launch process f:\7cxxxxxxxxx\x86\setup100.exe" "process returned exit code: 0x000000" "Workflow componeUpdate returned exit code: 0x000000" The detail_componentupdate.log returns: "Running Action: PostMSiTimingConfigAction.The object state property Workflow' is null/empty.Error: Action 'PostMSiTimingConfigAction' failed during execution" My head is aching this was supposed to be a simple install now this.Any ideas?
15
Backup and Recovery
Backup Exec
Windows Server (2003-2008)
  • Nqabeni's avatar
    Nqabeni
    10 years ago

    I have tried both ways before posting to this forum. I tried installing the Slip Stream SQL Server directly and also installing through the BE DVD. The SQL Server Express installation still fails

  • lmosla's avatar
    lmosla
    Level 6
    10 years ago

    Is this a fresh install or an upgrade?  Also Windows Server 2008 R2 should be updated to SP1 if it isnt already.

  • pkh's avatar
    pkh
    Moderator
    10 years ago

    Use the BE installation DVD and install the SQL 2008 Express first, then proceed with the BE installation.

  • Nqabeni's avatar
    Nqabeni
    Level 2
    10 years ago
    Thank you for your response lmosla.It is a fresh install.I have run Windows updates.I have uninstalled and re-installed Dotnetframework and nothing seems to work.The SQL Server Express fails.
  • VJware's avatar
    VJware
    Level 6
    10 years ago

    In addition to the above comment, are you installing it locally or remotely (via mstsc ) ? If remotely, do ensure Admin Shares are enabled.

    Lastly, if both suggestions do not help, pls attach the complete BE and SQL install logs. Thanks.

  • Nqabeni's avatar
    Nqabeni
    Level 2
    10 years ago

    I have tried both ways before posting to this forum. I tried installing the Slip Stream SQL Server directly and also installing through the BE DVD. The SQL Server Express installation still fails

  • pkh's avatar
    pkh
    Moderator
    10 years ago
    You need to use a domain admin account to do the install. You are running into all kinds of security problems
  • VJware's avatar
    VJware
    Level 6
    10 years ago

    In addition to the above, reset the .NET permissions from the cmd :-

    C:\Windows\Microsoft.NET\Framework\v2.0.50727\caspol.exe -machine -reset

    You may have to substitute the appropriate version number as per the path on your server.