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dinidunet's avatar
dinidunet
Level 4
10 years ago

take long time to backup restore

I've scheduled Linux server to backup using Backup Exec 2012. backing up process is running perfectly.

I'm having a requirment to restore data. then i followed restoring process. under what do you want to restore step i've choosed File and Folder Backup. after that it shows that Querying for data. now it's passed 24 hours also. is it possible or abnormal ?

120px_Querying for Data.JPG

 

please advise me.

2012
Backup and Recovery
Backup Exec
Restore
Windows Server (2003-2008)
  • dinidunet's avatar
    dinidunet
    10 years ago

     

    i cancle it and restarted the server.

    then retried. it worked.

4 Replies

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  • lmosla's avatar
    lmosla
    Level 6
    10 years ago

    Hi,  make sure that Backup Exec is updated with all of the Live Updates as well as the updated agents installed on the remote servers.

  • pkh's avatar
    pkh
    Moderator
    10 years ago

    What is the Linux variant of the problem server?  Check the SCL below to make sure it is supported.

    http://www.symantec.com/docs/TECH175581

  • VJware's avatar
    VJware
    Level 6
    10 years ago

    What is the latest updated installed ?

    Are there any Catalog or ODBC errors logged in the event viewer ? Does cataloging the storage device prior to the restore help ?

  • dinidunet's avatar
    dinidunet
    Level 4
    10 years ago

     

    i cancle it and restarted the server.

    then retried. it worked.