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steeve_p's avatar
steeve_p
Level 4
15 years ago

Trouble cleaning tape drive

 Hello, I am running Veritas 9.0 on Win 2000 Advanced server using a single DDS4 Compaq tape drive.  The drive is working properly because the data is being written to it fine.  My problem is I can not run the cleaning tape without it being ejected immediately.  I have verified that I am using the correct cleaning tape and have tried different tapes right out of the box.  I have have the same problem with another server with identical hardware.

I would like to schedule cleaning but 9.0 does not seen to support it for the stand alone drive.  Can anyone please help.   
thanks.

Steeve
10.x and Earlier
Backup and Recovery
Backup Exec
  • Marksw's avatar
    Marksw
    15 years ago
    That's fine if it's after 10-15 seconds, the clean has happened, just faster than I thought it would - I think it should be OK.
     
    I can't remember cleaning a DAT drive, these may be quite quick, just as long as it doesn't pop out the tape after about 1-2 seconds..
     
    Mark

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  • Marksw's avatar
    Marksw
    Level 5
    15 years ago
     There is no need to schedule a cleaning job on a stand alone drive - as all you need to do is put the cleaning tape in - and wait for it to eject.
    The cleaning jobs is designed for autoloaders where you assign a slot as the cleaning slot/tape and when you schedule a cleaning job it will pick up the tape from this slot.
    When you say eject immediately, how long is immediately - a cleaning tape should eject out in about 1-2 minutes or so.

    Mark
  • steeve_p's avatar
    steeve_p
    Level 4
    15 years ago
    Thank you for quick response.  The cleaning tape ejects after 10 to 15 seconds.  
    I tried stopping the backup exec services and then running the cleaning tape but I get the same results.
  • Marksw's avatar
    Marksw
    Level 5
    15 years ago
    That's fine if it's after 10-15 seconds, the clean has happened, just faster than I thought it would - I think it should be OK.
     
    I can't remember cleaning a DAT drive, these may be quite quick, just as long as it doesn't pop out the tape after about 1-2 seconds..
     
    Mark