Forum Discussion

WayneGrant's avatar
WayneGrant
Level 2
16 years ago

Unable to backup to NAS drive

Hi,

I've just purchased a 1Tb Western Digital NAS drive and would like to know how to configure the HDD for NAS backup using NDMP.   Additionally, I can see the network shares in Windows Explorer, however, I cannot backup to those shares using Symantec.   If NAS will not work for the WD My Book World Edition how do I backup to a UNC path?

Thanks in advance,

Wayne
Backup and Recovery
Backup Exec
Features
  • Hemant_Jain's avatar
    Hemant_Jain
    16 years ago
    Wayne,
    NDMP backups are supported so far, only for EMC or Netapp filers. You may want to create backup to disk folders for WD NAS drive. Brose to devices tab and create a backup to disk folder and provide UNC path as destination. Ensure that Backup Exec service account has read/write share permissions on the folder to which you are performing the backup.

    Please mark it a solution, if this is useful.

    Thanks
  • Hemant_Jain's avatar
    Hemant_Jain
    Level 6
    16 years ago
    Wayne,
    NDMP backups are supported so far, only for EMC or Netapp filers. You may want to create backup to disk folders for WD NAS drive. Brose to devices tab and create a backup to disk folder and provide UNC path as destination. Ensure that Backup Exec service account has read/write share permissions on the folder to which you are performing the backup.

    Please mark it a solution, if this is useful.

    Thanks
  • teiva-boy's avatar
    teiva-boy
    Level 6
    16 years ago
     NDMP is reserved generally for enterprise class products, not WD SOHO NAS devices.

    UNC is your only choice as mentioned by Symantec.
  • WayneGrant's avatar
    WayneGrant
    Level 2
    16 years ago
    Thanks Jain,

    Just created the backup to disk folder with the UNC path and did a test backup and it worked fine.

    Thank you very much.   WD provides a software that has to be installed with the drive on the server so the Backup Exec service account automatically has read/write permissions.

    Thanks again.

    Wayne