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Calou's avatar
Calou
Level 4
12 years ago

Unable to delete disk storage

Hello,

I try to delete a disk storage but i have the error "the device or backup exec server cannot be deleted because existing jobs or selection lists remain..."

There are no jobs linked to this device and I have no idea what i could check.

Thanks for help

Regards

2012
Backup and Recovery
Backup Exec

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  • Matt1515's avatar
    Matt1515
    Level 1
    7 years ago

    Are you sure there are no jobs remaining on that device? There are oftten "storage operation" jobs stuck for that device.

    If you go to Storage> Select the problematic device> click Details (top right)

    Now on the left colum select "Jobs" (top left) (See screenshot)

    Delete any storage operation jobs or other jobs found there.

    Now try delete the device.

  • RahulG's avatar
    RahulG
    Level 6
    12 years ago

    If you dont have any Job associated to the device it should allow you to delete it . There is also an open issue http://www.symantec.com/business/support/index?page=content&id=TECH183028 but its related to deduplication .

    If it is found that there are NO existing jobs or templates using this device then the solution requires manual manipulation of the Backup Exec Database, please contact Symantec Technical Support in order to resolve this issue.