Unable to select Tablespaces

Hi,

We have an Oracle v8 Database installed on Windows 2k SP4 server which also has the agent installed. Backup Exec v11d is running on a Windows 2003 server.

I've followed the instructions here

https://forums.symantec.com/syment/board/message?board.id=be12_oracle&thread.id=11

Seems like a strange problem to me, but before I carry out any of the steps provided in the URL, I can see the w2k server listed and also that it has 3 oracle databases, however these are not selectable and it states that the agent needs to be configured. So I follow the steps and configure the agent and settings in Backup Exec, but then when I attempt to create a new job, the server is still visisble however the 'configured' Oracle databases are not visisble at all now, however one of the 3 which I did not attempt to configure can still be seen. I really have no idea why but have tried a variety of IP/hostname and username combinations without success, they still stubbornly refuse to appear.

I feel there is probably a very simple solution to this but foor the life of me I cn't work out what.

Thanks in advance.

Peter