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Lilee's avatar
Lilee
Level 4
12 years ago

V-79-57344-6017 - database not found or access denied

hi,

 

i'm getting the error message when trying to restore from exchange 2010 based backup

 

 

any help please ?

 

thank you

3 Replies

  • plus

     

    0xe0001781 Das Objekt wurde nicht gefunden, oder der Zugriff darauf war nicht möglich (Exchange-Wiederherstellung).Endgültige Fehlerkategorie: Sicherheitsfehler

     

     

    can't google those error's what's going one ?

  • Hey,

    First of all let me start by asking you for more info because you provided so little and the error can be caused bij so many different things.

    Things like:

    • BE Service account not having the apropriate rights.
    • Exchange database not in a correct state.
    • Connectivity to the exchange server.
    • redirection if used, to a nonexisting server, datastore, ...
    • ......

    What is the version of Backup Exec you are using?

    What is the version of Exchange you are using?

    How is your exchange setup? Single server, multiple servers?

    What kind of restore are you trying to do:

    • Complete server restore?
    • A Complete Exchange database restore?
    • A GRT restore of singel mailboxes, mails, ....?
    • Are you doing a restore to the original location or is this a redirected restore?
    • Is the datastore/databse mounted or not? Overwritable or not?

     

    Check out these HOWTOS:

    for BE2012:

    http://www.symantec.com/business/support/index?page=content&id=HOWTO74428

    for BE2010:

    http://www.symantec.com/business/support/index?page=content&id=HOWTO21796

    In general these links can help you:

    http://www.symantec.com/business/support/index?page=content&id=HOWTO73798&actp=search&viewlocale=en_US&searchid=1357941300121

    http://www.symantec.com/business/support/index?page=content&id=HOWTO73787&actp=search&viewlocale=en_US&searchid=1357941300121

    http://www.symantec.com/business/support/index?page=content&id=HOWTO73787&actp=search&viewlocale=en_US&searchid=1357941300121

    And of course the most valuable informational resource of all, the Backup Exec Administrator 's Guide for your version of Backup Exec.

     

     

  • Please ensure the permissions are set appropriately. Most of the Issues we get for exchange restore failure is due to permission set incorrectly hence please refer below link. Even though the error is different but you can refer this to check if all rights are set correctly or not. Let me know how it goes

    http://www.symantec.com/docs/TECH168297