Error During VCS configuration

Hi Anish,

Sorry, I cannot help you directly with this issue since it is outside of my area of expertise.  I would recommend that you contact Symantec Technical Support and open a support case.  This should be something that we should be able to handle quickly via that support method.

Thanks,

Wally

Thanks Wally for responce, but unfortunately I am using this VCS cluster without lic i.e. under evaluation period and this setup is just to learn VCS concept.

Can you provide tar/zip of install logs directory.  This is in /opt/VRTS/install/logs and the directory should be called installvcs-{some-id}.  If you have run multiple times then you will have more than one, so you need to look at the time stamp to send the one that you want.

Mike

Hi Mike,

Thanks for showing interest in this problem, I did not find any logs in /opt/VRTS/install path, But during installation and configuration logs are located in /var/tmp/ those logs are attached for your ref.

Pls reply if u needs any more info.

Thnx,

Anish

Had a look at logs and couldn't find anything unusual about what you entered and log files don't give any more info about the error.  Normally when installer bails out, there is more info in the logs and the logs get moved from /var to /opt, but I guess this error just stops it dead as after the message "Are you using the same NICs for private heartbeat links on all systems", there is nothing else in the logs - it doesn't even show the "Can't use string" error.

If you attach the script that fails, I'll have a quick look to see if I can tell what it is complaining about.  In the directory that contains the product directories ("cluster_server", "storage_foundation" etc) you should see the scrtips directory so grab file "scripts/CPIP/Prod/VCS51.pm"

Mike

Hi Mike,

Attaching Script which is creating problem.

I found this in following path

/VRTS_SF_HA_Solutions_5.1_SP1_Solaris_x64/dvd2-sol_x64/scripts/CPIP/Prod

Since .pm extention is not allowed to upload I am converting this in text format.

Pls let me know if you need any more information.

Thanks for your support!!

Anish

Anish,

I think you may have hit a bug, although I don't understand why other people have not got it too, so if someone from Symantec is watching this thread perhaps they can comment on info below:

Your installation bombs out at line 3870 which is:

$cfg->{$sysi}{bonded_nics}=$cfg->{${$edr->{systems}}[0]->{sys}}{bonded_nics};

In 5.1 (without SP1) you get asked if NIC is bonded, but if you grep for "ask_bonded" in your 5.1SP1 VCS51.pm then you just get:

So in my code I have:

  $hb = $prod->ask_hbnic_sys($sysi,1,$rsn,$rpn);

 and you have same code, but without the "$ayn=$prod->ask_bonded_nic($hb);"

We know "ask_bonded_nic" is not called, not just by code, but because the installer did not ask you.  Now it could be 5.1SP1 is more sophisticated and it doesn't need to ask you as it works it out itself (and I don't know perl, so I can't tell if this is the case) or it could be that bonded_nics variable is not set and as the line of code that fails uses this variable, this is why it fails. 

Mike

Hi Mike,

Ok. Nice Explanation. Just for your ref. I also tried installing VCS 6.0 which is available in Trialware on Symentec site. But there also I m getting same problem but that is on different Line No.4870 (Not sure).

Now i am confused is this really a bug or I am making any mistake :).

I do not have 5.1 (without SP1) or otherwise i would have tired that also.

Thanks Mike Once again!

Regards,

Anish

Could you have a look at line 4870 to see what is says.

Mike

Hi

Here is error from VCS 6.0

1)  Configure heartbeat links using LLT over Ethernet
     2)  Configure heartbeat links using LLT over UDP
     3)  Automatically detect configuration for LLT over Ethernet
     b)  Back to previous menu

How would you like to configure heartbeat links? [1-3,b,q,?] (1)

    Discovering NICs on prod ............................................................................................ Discovered e1000g0 e1000g1 e1000g2 e1000g3

Enter the NIC for the first private heartbeat link on prod: [b,q,?] (e1000g1) e1000g2
Would you like to configure a second private heartbeat link? [y,n,q,b,?] (n) y
Enter the NIC for the second private heartbeat link on prod: [b,q,?] (e1000g1) e1000g3
Would you like to configure a third private heartbeat link? [y,n,q,b,?] (n)
Do you want to configure an additional low-priority heartbeat link? [y,n,q,b,?] (n)
Are you using the same NICs for private heartbeat links on all systems? [y,n,q,b,?] (y)
Can't use string ("VCS60") as a HASH ref while "strict refs" in use at ../scripts/CPIP/Prod/VCS60.pm line 4714, <STDIN> line 6.
bash-3.00#

Following are the lines from script (Error Line Highlighted) did not find much difference between 5.1 (SP1) and 6.0, Also attaching same script FYR:

# ask for all heartbeat links
sub ask_hbnics {
    my($cfg,$padv,$prod,$sys,$sysi,$msg,$cprod);
    my($all,$ayn,%hbn,@en,$dsn,$hb,$hb2,$hb3,$hb4,$hbl,$ip,$port,$rpn,$rsn,$udp_port,$used_port);
    return '' if (Cfg::opt('responsefile'));
    $prod=shift;

    $cfg=Obj::cfg();
    $cprod=CPIC::get('prod');
    $used_port = [];
    for my $sys (@{CPIC::get('systems')}) {
        $sysi=$sys->{sys};
        $padv=$sys->padv;
        if ($all) {
            $hbn{lltlink1}{$sysi}=$en[1];
            $hbn{lltlink2}{$sysi}=$en[2] if ($en[2]);
            $hbn{lltlink3}{$sysi}=$en[3] if ($en[3]);
            $hbn{lltlink4}{$sysi}=$en[4] if ($en[4]);
            $hbn{lltlinklowpri1}{$sysi}=$en[$prod->{max_hipri_links}+1] if ($en[$prod->{max_hipri_links}+1]);
            $cfg->{$sysi}{bonded_nics}=$cfg->{${CPIC::get('systems')}[0]->{sys}}{bonded_nics};
        } else {
            undef(@en);
            $rsn=$rpn=[];
            if (EDRu::inarr($sys,@{CPIC::get('systems')})) {
                Msg::n();
                $msg=Msg::new("Discovering NICs on $sysi", 40, 2398, "$sysi");
                $msg->left;
                $padv=$sys->padv;
                $rsn=$padv->systemnics_sys($sys,1);
                $rpn=$padv->gatewaynics_sys($sys);
                EDRu::arruniq(@$rsn);
                $dsn=join(' ',@$rsn);
                if ($#$rsn<0) {
                    $msg=Msg::new("No NICs discovered", 40, 2399);
                    $msg->right;
                } else {
                    $msg=Msg::new("Discovered $dsn", 40, 2400, "$dsn");
                    $msg->right;
                    #$msg=Msg::new("\nTo use aggregated interfaces for private heartbeat, enter the name of an aggregated interface. \nTo use a NIC for private heartbea
t, enter a NIC which is not part of an aggregated interface.\n");
                    #$msg->print;

Actually I want to try pervious version like 5.0 , can anybody know where I can download this?

Thanks & regards,

Anish