Forum Discussion

Satyendra's avatar
Satyendra
Level 4
12 years ago

How to exclude particular email address from CA Random Sampling!

Hello Folks, I am tring to find a way to exclude a particular email address from being captured in CA Randoming sampling. I have tried Configuration --> Settings --> Random Capture --> Exclude it...
Compliance Accelerator
Configuring
Information Governance
  • TonySterling's avatar
    TonySterling
    12 years ago

    This might be your issue:

    Subject line exclusions no longer work in Compliance Accelerator 10.0

    Article:TECH186498  |  Created: 2012-04-14  |  Updated: 2012-05-15  |  Article URL http://www.symantec.com/docs/TECH186498

    If you have multiple items you need excluded you could look at Custom Filtering or DCS.

    With Custom Filtering you could choose to not even archive those items.

Satyendra's avatar
Satyendra
Level 4
12 years ago

This is what i have in my 'Filter Rules.xml' file. Is this file name correct or it should be 'Custom Filter Rules.xml'?

<?xml version="1.0"?>

<RULE_SET xmlns="x-schema:ruleset schema.xdr">
 <!--This rule will hard delete items that match the subject criteria below -->

 <!--
 <RULE NAME="HardDeleteJournalItems" ACTION="HARD_DELETE">
  <SUBJECTS INCLUDES="ANY">
   <SUBJ MATCH="CONTAINS">Out of Office Autoreply</SUBJ>
   <SUBJ MATCH="CONTAINS">IronPort Spam Quarantine Notification</SUBJ>
  </SUBJECTS>
 </RULE>
 -->