Forum Discussion

Jolaine_Y's avatar
Jolaine_Y
Level 4
10 years ago

Customer's background tasks stuck in starting

CA 10.0.4.1060 On 1 of our 2 CA servers the all of the customer's task status is showing as "Starting". The service status for these customers shows as "Stopped" in the CA client. I can't find any er...
Compliance Accelerator
Information Governance
System
Windows Server (2003-2008)
  • Jolaine_Y's avatar
    Jolaine_Y
    10 years ago

    We upgraded to EV 11.0.1 over the weekend and haven't seen this behavior since. Could be a coincidence.. not sure.

Nups's avatar
Nups
Level 4
10 years ago

You may have already done this but have you unchecked the Customer background task(right click on the customer in EVBAAdmin page) and re-checked it just to see if that makes a difference in the status showing up in Client and EVBAAdmin page.