Background Processing issues with GRT
Hi
We have backups with enabled GRT. We have Sharepoint 2013 backups and Exchange 2010 and 2003.
We are currently experiencing intermittent jobs getting stuck with Background Processing and it could run for days and no budge.
example: 0 of 87 backup selections processed for Granular Recovery Technology (GRT)
The last time it ran succesfully is around 3.23GB in size, for 4 hours *(incremental job) Sharepoin 2013.
It's getting stuck and it stays in background processing for days and nothing is happening. No Activity on backup storage and CPU ok.
It's happening on both Sharepoint and Exchange backups. It doesn't finish completely. Only thing to do is cancel it. And most of the times, it goes to Cancel Pending and get stuck for hours and days.
Does anyone have an advice pls? What to check?
Thank you
A
Hi,
Might be worth checking out if this technote is applicable:
https://www.veritas.com/support/en_US/article.100030984 - Backup job completes, but remains running
although ideally I'd recommend opening a case for this as debugs would be useful to narrow down the cause if the TN doesn't do the trick.