Forum Discussion

Casa213's avatar
Casa213
12 years ago

Keyrings

I have been working on my company's billing computer for the last few months and have never had an issue with it. However, for the last week or so I have not been able to open up anything that was en...
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Error messages
Information Governance
  • CFreeX's avatar
    CFreeX
    12 years ago

    Do you use PGP? I don't think it is EV/CA issue. I would double check then call PGP support.

    http://www.symantec.com/business/support/index?page=content&id=TECH148893

     

    When this is done incorrectly, the following error message occurs: 

    Error Message: Message/File was encrypted to the following public key(s): Username/username@myorg.com (KeyType/Size) 

    OR

    X Unknown Key(s) It is not possible to decrypt this message because your keyring does not contain usable private key(s) corresponding to any of the above public key(s).

CFreeX's avatar
CFreeX
Level 4
12 years ago

Do you use PGP? I don't think it is EV/CA issue. I would double check then call PGP support.

http://www.symantec.com/business/support/index?page=content&id=TECH148893

 

When this is done incorrectly, the following error message occurs: 

Error Message: Message/File was encrypted to the following public key(s): Username/username@myorg.com (KeyType/Size) 

OR

X Unknown Key(s) It is not possible to decrypt this message because your keyring does not contain usable private key(s) corresponding to any of the above public key(s).