Forum Discussion

michadar5's avatar
Level 4
12 years ago

DLO : Could not connect to server host


I have a strange problem. Dlo 7.5 is properly installed on Windows 2012.
Firewall is turned off (for testing). Agents are installed correctly. I can telnet from the clients to port 8080 and 8443 on the server. Backup on the client is made to a local resource. However, client can not upload files to the server (although created the directory structure on the server).
The client logs are:

"Failed to copy to the network user data folder. Deduplication failed: Could not connect to server host."


Pleas help!

  • Debug mentions Dedupe Engine is offline.

    Would you pls verify if Mindtree Storesmart service is started or not.


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