DLO 7.5 Agent Error
Dear All,
After installing Symantec DLO7.5 SP1 agent to client agent through remote install, while open the DLO client it showing some error. Kindly provide solution for this issue.
Regards
Sakthi
Forum Discussion
2 Replies
This is a generic error. Pls confirm the following:
1) Can this user access the NUDF (Network User Data folder) from this client machine ? If yes, can this user "write" on the NUDF ?
The following sharing and security permissions should be used:
Share Permissions on the root NTFS folder defined as the NUDF
Administrator: Full Control
Everyone: Full Control
Security Permissions on the root NTFS folder defined as the NUDF
Administrator: Full Control
Everyone: Read and Execute, Read and List Folder Contents
Security Permissions on the NTFS sub-folder within the NUDF for the specific user
Administrator: Full Control
UserID: Full Control2) Is this user added in the DLO console under "Users" ?3) Does launching the DLO Agent using "Run as administrator" help ?
4) On the client machine, browse to the registry at the following paths and verify information such as
32-bit: - HKLM\SOFTWARE\Symantec\Symantec DLO
64-bit - HKLM\SOFTWARE\WoW6432Node\Symantec\Symantec DLO
In my experience, this message was presented when there was no auto-assign configuration defined for the logging in user.
