Forum Discussion
Hi,
Please raise a formal support case by attaching all logs form the server machine where it failed to create the SQL instance.
As of now just update the following registry entries and a file with proper SQL server details:
HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec DLO\AdminService\DBInstance
HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec DLO\AdminService\DBServer
HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec DLO\DB\DBServer
HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec DLO\DB\DBInstance
HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec DLO\DB\DedupeDBInstance.
Note: Before modifying any registries take a backup of registry entries by exporting them.
Modify the setup.ini file present in the install path of server(<Install Path of Server>\DLOAgent) with proper SQL server details as shown in the attached image(Setup.png).
Note: Before modifying take a backup of the setup.ini file.
Modify the context.xml file present in the install path of server (<Install Path of Server>\Dedupe\Tomcat\webapps\DedupeServer\META-INF) with proper SQL server details(Where Dedupe database is connected) as shown in attaced image(Config.png).
Note: Before modifying take a backup of the context.xml file.
After modifying above entries restart the DLO services and launch the console.
Thanks,
Santosh.
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