DLO 9.7 Email Alerts

Hi,

We are using DLO 9.7 and we have recently upgraded our mail server to Google Workspace. After mail server upgrade we unable to received email alerts from DLO. Already log a case with DLO but no solution so far from approx one month. Same Google Workspace credentials worked everywhere including (Backup Exec).

Please help any workaround for the same. 

Regards,

Shiju