Forum Discussion

Altair's avatar
Altair
Level 4
13 years ago

DLO7 agent installation - push or local - errors and rollback

We just upgraded our DLO server to 7, and I am trying to upgrade our agents to the new version, as well.  Upon either a push installation from the server, or a local installation on the client(s), we run into an error 1325 "Documents is not a valid short file path", and the installers rolls back all changes (including the version of the agent that was previously there).  The clients are Win7 SP1 x64, the server is 2008R2.  Is this a known issue with DLO 7?
 How can I get around this and restore our DLO backups?

 

The event logs from a sample client are attached.

 

(PS: I realize DLO isn't part of BE2012, but that was the closest option available in the drop down)