Garbage collection failing in DLO
I am trying to perform a manual garbage collection in DLO but keeps failing as below log, - i tried to switch the dedup server to maintenance mode with no luck, 09/19/2023, 18:06:13:729, 6436, ...
Forum Discussion
Hello,
You haven't mentioned what version of DLO you are using.
Was this error reported when you had the Dedupe set in the Maintenance Window, as the error implies it was ? If so, please do not activate a Maintenance Window at the same time, as that may prevent Garbage Collection from running.
How long are you setting as a 'run time' when attempting to run Garbage Collection manually, as it is not recommended to run for less than 60 min ?; it may end sooner anyway, if there is nothing to be done or it has completed that sequence.
Do you have Garbage Collection configured to run Scheduled (Tools - Options - Maintenance Schedules - Garbage Collection) and if so, does that run any better ?
Are all the services (Administration, Maintenance, Mindtree) running okay and there are no Event Log messages to indicate services are stopping, but maybe restarted by teh Recovery option of the service ?
DLO version is 9.5
I tried with multiple ways like manually activating maintenance mode and without, greater than 60 minutes.
the scheduled garbage collection job is failing with the same error as well.
