Forum Discussion

Audax's avatar
Audax
Level 3
10 years ago

How to disable Desktop user data folder for VIP profile

I am creating new VIP profile. Because local disk space is very limited, I want to disable Desktop User Data Folder, but I am unable to do so. When I disable DUDF, it says that "To use message level ...
  • VJware's avatar
    10 years ago

    So even if you respond OK to the PST dialogs, you aren't able to save the settings ?

    Do you have other settings enabled which requires DUDF such as DeDupe, Delta File Transfer ?

    EDITED

    Pls log a formal support case as i was able to reproduce this on my test machine and i believe this shouldn't happen.

    Ideally, when VSS backups of Outlook PST is enabled, one cannot disable DUDF. So one switches the option to Message Level Incremental and then DUDF can be disabled. However, when in a VIP enabled profile, it enables and greys out "enable message level incremental backups ONLY to DUDF" which makes the DUDF manadatory and hence, doesn't allow you to disable DUDF.