Forum Discussion
lmosla
11 years agoLevel 6
Hi,
Refer to this document http://www.symantec.com/docs/TECH202649 if you are getting the error described, here is the workaround from the Technote:
1. Open Windows Explorer
2. Navigate into the path which contains the 'dloclientu.exe' process
3. Rt-click on dloclientu.exe and select 'Properties'
4. Select the 'Compatibility' tab
5. In the 'Compatibility mode' portion of the screen, check the box 'Run this program in compatibility mode for:'
6. Set the dropdown list to 'Windows XP (Service Pack 2)'
7. Click 'Change settings for all users'
8. Click 'OK'
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