Forum Discussion

Level 6

9 years ago

You do not have permission to read the contents of the log folder.

When I click the Users in History Tab the error occurs. What should I do? Thanks for the urgent help. Best Regards!

Backup and Recovery

Desktop and Laptop

Windows Server (2003-2008)

VJware
9 years ago
Are you logged in to the DLO server using the Administrator account under which the DLO Admin service is running ?

Try launching the DLO console as "Run as admin" as well.

Also, do ensure the permissions are set as follows -

Share Permissions on the root NTFS folder defined as the NUDF
Administrators (group)      Full Control
DLO Service account:      Full Control
Everyone:                        Full Control

Security Permissions on the root NTFS folder defined as the NUDF

Administrators (group)      Full Control
DLO Service account:       Full Control
SYSTEM:                        Full Control
Everyone:                        Read and Execute

Lastly, if the above does not help, use ProcMon to identify where the access problem is. Could be a registry key access issue as well.

Level 6

9 years ago

Hi! This case are solved.

Solution: The time synchronization in my AD Server and to my DLO Server are different.

Thanks for your help!

Best Regards!