Forum Discussion
Greetings, AKI;
We've recently uncovered an issue with the new 'feature' in 9.0.4 CHF2 where we will automatically retry failed hold items indefinitely. It seems that any item that failed to be placed on hold before 9.0.4CHF2 was installed AND was removed from storage keeps returning an invalid failure code, so we keep retrying the same set of items over and over.
The workaround is to uninstall the DA server portion of 9.0.4 CHF2, reset all failed items per TECH66365, then let the normal hold processing take care of itself. Once all holds have been applied or items correctly identified and marked as no longer in storage, the 9.0.4 CHF2 installation can be repeated.
We're opening a new Etrack for this issue to obtain a fix for the incorrect error code we're receiving for items that were removed from storage after failing to be placed on hold.