Forum Discussion
jsellgren
13 years agoLevel 3
Yes, they are running.
Ealier I was having a problem that did deal with the alias. My original problem was that there weren't any Vault Stores listed in my DA > Application > Archives section.
My site name is different from my site alias. My EV site name is NPC_XCH and my alias is "recovery". Symantec Support had me add a CNAME record to DNS called NPC_XCH along with the normal CNAME record of "recovery" and had it point to the A record of the EV server. After restarting the EVAMS service, we checked the Archives section and the Vault Store appeared.
I thought I was good to go until I created a Case and tried to perform a search at which point I ran into the current issue.....
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