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T5's avatar
T5
Level 3
11 years ago

Case sensitive keyword searching in Symantec Clearwell?

Is there a way to conduct a case sensitive keyword search in the Symantec Clearwell eDiscovery platform?  A case sensitive search will help eliminate false hits.
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  • T5's avatar
    T5
    11 years ago

    Paul,

    Unfortunately, I was informed by Symantec Technical support that the Symantec Clearwell eDiscovery Platform does not support case sensitive keyword searches.  I inquired about the possibility of a case sensitive "Freeform" search.

    I was surprised that Clearwell does not allow for case sensitive searching.  

PJuster's avatar
PJuster
Level 5
11 years ago

apologies I misread the document

Note: All field names are case sensitive. You must enter all names exactly as shown in the 

So as the document stays 
 
"All searches are case-insensitive."