what's the default password for the clearwell 7.1.5
I am a newbie for the clearwell. I have successfully installed the clearwell 7.1.5 on my computer. when I login into the clearwell UI, it asked me for the username and password. I have tried superuser/superuser, superuser/password, all of them didn't work. Could anyone help me? thanks.Solved5.3KViews1like8CommentsSymantec Clearwell default pw
Admittedly, this may be a stupid question. I was recently tasked with updating/using a Clearwell appliance for which no one has any of the passwords (including the Windows Server 2008 R2 password). Any help with this would be appreciated. Thanks!Solved2.5KViews0likes4CommentseDiscovery Platform 9.0 General Availability
Hello Everybody, I am excited and proud to announce the General Availability of eDiscovery Platform 9.0 as of December 22, 2017. This is a major release that incorporates many significant feature, product and security enhancements, improvements and fixes. With GDPR (General Data Protection Regulation) as the primary theme around this release, new features for data classification, improved performance, resiliency, scalability and workflow have been added to enhance the eDiscovery experience. Some of the highlights of the release include the following: Information Classification Starting with version 9.0, the eDiscovery Platform lets you automatically classify sensitive and critical case data based on a set of built-in and custom policies. Note: The Information Classification feature can only be enabled for cases created in version 9.0 and later. Cases created before version 9.0 are not supported. The platform integrates with Veritas Information Classifier (VIC) to analyze and classify eDiscovery data. VIC uses both predefined and user-defined policies to assign classification tags to your eDiscovery data during the processing phase. Once these tags have been applied,users can view pre-selected classification filters (system tags) in the Analysis and Review mode to quickly identify documents that match the VIC tags. Bulk Redaction and Delete Bulk Redaction Bulk redaction provides the ability to redact multiple documents in a Redaction Set without having to individually open and review each and every document in the Native Viewer. You can easily specify the redaction text along with the reason code that needs to be applied on theredacted text to all selected documents. Bulk redaction works on redaction sets with preset reason codes and with free-text reason codes. The delete bulk redaction option makes it easy to delete all redactions and annotations for a set of documents in a redaction set. Redaction sets with preset reason codes Currently, case reviewers can add free text as a reason for redaction while redacting a document. New functionality is available so the Case Administrator can define preset reason codes. Reviewers will then be able to redact documents by applying reason codes consistently. The Case Administrator can create redaction sets with either predefined reason codes or free text reason codes. Case reviewers can apply the preset reason codes to redaction markups. Case reviewers can search, filter, or export documents based on the preset reason codes. Annotations in review mode In addition to the existing capability to redact a document, this release adds the ability to annotate a document in review mode. Case reviewers can annotate a document by adding comments or graphical stamps, or strike out some text. Case reviewers are also allowed to delete annotations. Case reviewers can also search the document for the Redacted Tag. Once annotated, the document can be reviewed by another reviewer, who can also add annotations. Case Backup Integrity During an eDiscovery Platform backup, empty directories may be created in the backup structure. If a case backup directory is then moved and empty directories are not copied, a restore job will subsequently fail. With this release, restore job for a case backup with empty directories does not fail. With the Case Backup Integrity feature, a checksum of the case backup directory is created during both the backup and the restore job. The checksum file created during the restore job is compared with the checksum file created during the backup job. If any empty directory is identified, then these empty directories are created at their specific paths during restore. This results in the success of the restore jobs. Automatically convert OST to PST Data Files for processing The eDiscovery Platform can now seamlessly convert OST files to PST files for processing. OST data files are converted to PST data files during the discovery phase. Upon successful completion of this operation, normal PST processing is applied to the files for easy access,review, and analysis. See technical article for details: https://www.veritas.com/support/en_US/article.000128050 Integrated Windows Authentication Single Sign-On for Legal Hold Veritas eDiscovery Platform supports Integrated Windows Authentication (IWA) Single Sign-On (SSO) for Legal Hold authentication. When IWA SSO is configured, the logged-in Windows credentials of the custodian are used for authentication, and the custodian is subsequently directed to the Legal Hold Confirmation page without the need to enter login credentials. To use the SSO option, LDAP must be configured and enabled against the Active Directory domain from which Windows users will be authenticating. See technical article for details: https://www.veritas.com/support/en_US/article.000128049 Office® 365 connection using MAPI/HTTP Microsoft deprecated support for RPC over HTTP on October 31st 2017. With this release, the Veritas eDiscovery Platform will now use MAPI/HTTP to connect to Office 365 in support of this change. The eDiscovery Platform 9.0 installer automatically installs the KB3114941 updates for Outlook 2013 32-Bit Edition that enables the MAPI/HTTP protocol required to collect data from Office® 365 mailboxes. See the 9.0 Identification and Collection Guide for details and troubleshooting steps. Refer eDiscovery Platform 9.0 Release documentation as follows: Late Breaking News for eDiscovery Platform 9.0 http://www.veritas.com/docs/100041303 New Features Overview 9.0 https://www.veritas.com/content/support/en_US/doc/edp90_NFO_guide_v1_v90_00 Veritas eDiscovery Platform 9.0 Release Notes https://www.veritas.com/content/support/en_US/doc/edp90_release_notes_v1_v90_00 eDiscovery Platform 9.0 - Documentation http://www.veritas.com/docs/100040616 As with any upgrade, please first refer to the upgrade support documents: Supported upgrade paths for eDiscovery Platform http://www.veritas.com/docs/000095769 eDiscovery Platform Compatibility Matrix 9.0 http://www.veritas.com/docs/0000198111.3KViews3likes0CommentsClearwell v8.1 Hardware Requirements
Hello. I am gathering the Clearwell upgrade requirements (upgrade from 7.1.5 to 8.1). I have two questions: 1) What are the hardware requirements for 8.1? We do not have a Clearwell applicance. 2) Do I have to purchase a license for Office 2013 or is it included with the Clearwell 8.1 software? Thank you.Solved2KViews0likes4CommentsClearwell Privilege Logs
The documentation for the Clearwell Platform states: Privilege log: Clearwell automatically creates a privilege log of all privileged documents for opposing counsel’s review. Users have the flexibility to select which fields to include in the report, such as document ID, custodian, to, from, subject, title, and reason codes and can produce the report in CSV format. However, we can find nothing in the actual user guides (either administration or reviewer) that indicates just how you go about actually producing this "automatic" privilege log. We have the "reports" feature, but of couse this is not a privilege log and has none of the options described above. Can any one tell us what we are missing or doing wrong? Thanks, KTFAYESolved1.6KViews1like3CommentsTrying to Upgrade clearwell from 7.1.2 to 7.1.3
Im trying to upgrade to 8.1.1 eventually but inorder to get there I need to go to 7.1.3 then to 8.1 etc.... My PROBLEM is that when I try the upgrade from 7.1.2 to 7.1.3 I click on the setup program for 7.1.3 and I get the following message right away. "MySQL 5.5.8 has been identified on the system. To successfully upgrade MySQL (part of Clearwell), you must run the installer under the same account that was originally used to install MySQL 5.5.8. Please login with the correct account before running the installation" So the problem is I dont know what account was used. Is there a force command to install/upgrade my version of 7.1.2 to 7.1.3. I have tried the following that someone had used to upgrade 7.1.3 to 7.1.4 and it worked but it did not work for my upgrade path and gave me same message regarding the need to login as account that origianlly insstalled software etc.. Tried this but still nothing.. ...\setup.exe /v"FORCEMYSQLUPGRADE=1" Not sure what do do now. We have searched the registry to see if we could determine a MySQL install instance but cant see to find it. Also there is no uninstall package for MySQL 5.5.8 in the control panel remove program section. MySQL is definitly on the system as I can login into it and get to the MySQL prompt via the command prompt. Any suggestions would be appreciated. Thanks720Views0likes1CommentInstalling Clearwell 8.2 in Windows Server 2012
I am attempting to install Clearwell 8.2 on Windows Server 2012 and getting an error message that the install failes. Error message is: b install-services failed. Run it manually in D:\CW\V82. If Firewall should be enabled, run "b -x32 firewall disable' and 'b -x32 firewall enable'. Finally run b start services There is not install services under d:\CW\v82. Any help would be greatly appreciated. Thank you.1.2KViews0likes2CommentsNew Podcast Available - An eDiscovery Platform Customer Story
Hi all Following fast on the heels of our 1 st episode (which is about EV SMTP archiving vs. Exchange Journaling), I’m pleased to announce our second Veritas Information Intelligence podcast is now available. For this 2nd episode, Andre Steyn (one of our II TEC Instructors) took the opportunity to interview one of his eDiscovery Platform students about their use of eDP in their 300,000 user organisation. The podcast is only 5 minutes long but is an interesting insight into how a large organisation is using eDiscovery Platform. If you are not already subscribed to the Information Intelligence Podcast RSS feed, please subscribe using the steps below. We hope to get more II podcasts out on a regular basis, covering a range of topics related to our eDiscovery, Archiving and Information Governance solutions. To subscribe using iTunes do the following… Open iTunes Click File > Subscribe to Podcast… Enter this url https://veritas.box.com/shared/static/hnpy22299b58qo2b6l3s00x7wljo60kd.xml That should be it. If you use different podcast software, I’m sure you know how to subscribe to a feed.440Views0likes0CommentsTrouble installing Clearwell v8.2
I am attempting to install Clearwell 8.2 on Windows Server 2012. I get to a point in the installation whereby it states that it is recreating database, please wait. It appears to sit there for a long period of time and not doing anything. Is this normal? Or should I be looking at something else? Please advise. Thank you.513Views0likes0Comments