Forum Discussion

AMEC-SLH's avatar
AMEC-SLH
Level 3
11 years ago

Need validation on deduplication of email msgs in Clearwell

I have our legal team questioning whether documents are getting deduplicated after several custodian evault containers are collected, then processed in Clearwell.  An example is that there are two se...
  • AMEC-SLH's avatar
    11 years ago

    Hi Susan, these messages were collected from vaulted email, not Journal.  We don't do Journal vaulting in our company.  But thanks for the information.

    In the meanwhile I've spoken to Clearwell tech support who confirmed that the two messages are in fact unique and therefore not deduplicated.  Good to get the validation. 

    Thanks for all the posts!