Access Denied 0x8007005 error on manual archive ...
Hello,
Since yesterday, some (about 50%) of our users are getting an access denied/0x8007005 error when they try to manually archive or restore any message in their Outlook mailbox. For other users...
Fair play
Then what i would do is the following
1. Upgrade the client from 8 SP3 to 9 SP4
2. run a ScanOST.exe against the mailbox and have it repair any errors
3. See if the issue still occurs and run a resetevclient.exe
4. If the issue still occurs, reset the password on the VAC
If it still fails then you will have to dtrace AgentClientBroker and AuthServer to see where the failures are occuring, if its a DCOM issue you will receive an error on the EV Servers System Logs under Distributed COM
It could be an SPN issue, a kerberos issue etc
another thing you could try is setting the users to HTTP mode and see if it works there, if it does then you can concentrate on the DCOM side of things
