Forum Discussion

jacen10's avatar
jacen10
Level 5
13 years ago

After configuring EV scripts

After configuring EV scripts and Task Scheduler i finally was able to backup, However, i have this Error:

 

41261 It is more than 2 days since backup or replication was detected for one or more open partitions.

Open partitions with unsecured items scanned: 1
Total open partitions: 1

List of partitions:
Express Vault Store Ptn1
 
  Items in mailboxes will remain in an archive-pending state.

Example symptoms: archive-pending items remain in mailboxes, leading to calls to your Help Desk from users.

There may be a problem with your backup or replication procedures. Your procedures may have failed or may not have been configured

Any info on how to solve this issue, please let me know. Thankyou so very much.

 

Enterprise Vault
Information Governance
Troubleshooting
  • TonySterling's avatar
    TonySterling
    13 years ago

     

    How to use a trigger file for devices that do not support the Archive bit when using Enterprise Vault (EV)

    Article: TECH35610  |  Created: 2004-01-19  |  Updated: 2012-05-06  |   

     

20 Replies

Sort By
  • TonySterling's avatar
    TonySterling
    Moderator
    13 years ago
    So you need to check your backup scripts to make sure that partition is being put into backup mode and also taken out of backup mode properly. Can you post your scripts?
  • jacen10's avatar
    jacen10
    Level 5
    13 years ago

    Sure Thing. Thank you:

    Pre Backup Script:

    %SystemRoot%\SysWow64\WindowsPowerShell\v1.0\powershell -psconsolefile "C:\Program Files (x86)\Enterprise Vault\EVShell.psc1" -command "& {Set-VaultStoreBackupMode -Name SiteName -EVServerName evsrv1 -EVObjectType Site}"
    %SystemRoot%\SysWow64\WindowsPowerShell\v1.0\powershell -psconsolefile "C:\Program Files (x86)\Enterprise Vault\EVShell.psc1" -command "& {Set-VaultStoreBackupMode -Name 'Express Vault Store Group' -EVServerName evsrv1 -EVObjectType VaultStoreGroup}"
    %SystemRoot%\SysWow64\WindowsPowerShell\v1.0\powershell -psconsolefile "C:\Program Files (x86)\Enterprise Vault\EVShell.psc1" -command "& {Set-VaultStoreBackupMode -Name 'Express Vault Store' -EVServerName evsrv1 -EVObjectType VaultStore}"
    %SystemRoot%\SysWow64\WindowsPowerShell\v1.0\powershell -psconsolefile "C:\Program Files (x86)\Enterprise Vault\EVShell.psc1" -command "& {Set-IndexLocationBackupMode -EVServerName evsrv1 -EVSiteName SiteName}"

    Post Backup Script:

    %SystemRoot%\SysWow64\WindowsPowerShell\v1.0\powershell -psconsolefile "C:\Program Files (x86)\Enterprise Vault\EVShell.psc1" -command "& {Clear-VaultStoreBackupMode -Name Sitename -EVServerName evsrv1 -EVObjectType Site}"
    %SystemRoot%\SysWow64\WindowsPowerShell\v1.0\powershell -psconsolefile "C:\Program Files (x86)\Enterprise Vault\EVShell.psc1" -command "& {Clear-VaultStoreBackupMode -Name 'Express Vault Store Group' -EVServerName evsrv1 -EVObjectType VaultStoreGroup}"
    %SystemRoot%\SysWow64\WindowsPowerShell\v1.0\powershell -psconsolefile "C:\Program Files (x86)\Enterprise Vault\EVShell.psc1" -command "& {Clear-VaultStoreBackupMode -Name 'Express Vault Store' -EVServerName evsrv1 -EVObjectType VaultStore}"
    %SystemRoot%\SysWow64\WindowsPowerShell\v1.0\powershell -psconsolefile "C:\Program Files (x86)\Enterprise Vault\EVShell.psc1" -command "& {Clear-IndexLocationBackupMode -EVServerName evsrv1 -EVSiteName Sitename}"

  • TonySterling's avatar
    TonySterling
    Moderator
    13 years ago
    Ok, you don't need all those lines in there. Do you just have the one vault store called Express Vault Store? You can just have the one line to put the Vault Store in back up mode. If you run the script manually does it put EV in backup mode and take it out of backup mode correctly?
  • jacen10's avatar
    jacen10
    Level 5
    13 years ago

    Yes, i only have one vault store. The scripts does take it in and out of backup mode too.

  • TonySterling's avatar
    TonySterling
    Moderator
    13 years ago

    So does you backup software remove the archive bit or do you need to use a trigger file?

  • jacen10's avatar
    jacen10
    Level 5
    13 years ago

    Sorry for the late reply. I'm not too familiar with Avamar Backup. I will ask them about this.

  • Wayne_Humphrey's avatar
    Wayne_Humphrey
    Level 6
    13 years ago

    afaik avamar does it flip the archive bit so that Enterprise Vault will detect that a backup has happened.

    You would need to use a pre/post backup script to use IgnoreArchiveBitTrigger or PartitionSecuredNotification.

  • TonySterling's avatar
    TonySterling
    Moderator
    13 years ago

     

    How to use a trigger file for devices that do not support the Archive bit when using Enterprise Vault (EV)

    Article: TECH35610  |  Created: 2004-01-19  |  Updated: 2012-05-06  |   

     

  • jacen10's avatar
    jacen10
    Level 5
    13 years ago

    Just FYI, referring to my scripts above,  I am getting these event log when Task Scheduler runs my prebackupmode script:

    Successfully set Backup Mode on Vault Store.

    Vault Store Name: Express Vault Store

    Vault Store EntryID: 1F41613863E8055498A49077F270460E91210000evsrv1

    For more information, see Help and Support Center at http://evevent.symantec.com/rosetta/showevent.asp?EvtID=7058

     

    Successfully set Backup Mode on all the Vault Stores in the Vault Store Group that are managed by the Storage Service on this computer.

    Vault Store Group Name: Express Vault Store Group

    Vault Store Group EntryID: 18DAFCD8BC27DFD4C9EEBF995162A8B401013300evsrv1

    Storage Service EntryID: 11AF3990FE7A78E448E9B4BA2B2BAFA2B1e10000evsrv1

    For more information, see Help and Support Center at http://evevent.symantec.com/rosetta/showevent.asp?EvtID=7059

     

    Successfully set Backup Mode on all the Vault Stores that are managed by the Storage Service on this computer.

    Computer Name: evsrv1.domain.com

    Storage Service EntryID: 11AF3990FE7A78E448E9B4BA2B2BAFA2B1e10000evsrv1

    For more information, see Help and Support Center at http://evevent.symantec.com/rosetta/showevent.asp?EvtID=7060

     

    These are the only 3. Any event missing that i should have?