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shaikh_mehtab's avatar
shaikh_mehtab
Level 4
11 years ago

Archived mailbox deleted

Dear,

One of the user enabled for archiving left the company and his account was deleted and mailbox was disabled.The same user rejoined after 1 month and new AD account has been created for him and his old mailbox has been re-associated from the disconnectetd mailbox to his new AD account.

In EV archive shows associated with deleted account, hence to renable him again and provide accees to his old archives should I follow the below steps.

Disabled archiving throgh SQL.

Re-enable the archiving again on the mailbox and select the old existing archive while re-enabling.

 

Enterprise Vault
Information Governance
Tip-How to
Windows Server (2003-2008)
  • Rob_Wilcox1's avatar
    Rob_Wilcox1
    11 years ago
    Pretty sure you just need to do the second step. Have you tried it?

7 Replies

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  • Rob_Wilcox1's avatar
    Rob_Wilcox1
    Level 6
    11 years ago
    Pretty sure you just need to do the second step. Have you tried it?
  • Pradeep-Papnai's avatar
    Pradeep-Papnai
    Level 6
    11 years ago

    Hi Shaikh,

    Step mentioned in Below TN should help you

    How to link an old Enterprise Vault (EV) archive to a new mailbox (http://www.symantec.com/docs/TECH65019)

    Regards
    EV-C

  • Arjun_Shelke's avatar
    Arjun_Shelke
    Level 6
    11 years ago

    Agree with Rob, if you just re-enable the user from Vault Admin console, you should be able to associate this user with existing archive. That's it.

  • GabeV's avatar
    GabeV
    Level 6
    11 years ago

    Hi Shaikh,

    Question ... is the mailbox disabled for archiving? You mentioned that his account was deleted and mailbox was disabled .. if the mailbox was disabled for archiving in EV, you just need to re-enable it and select the old archive. That should be enough.

    I hope this helps.

  • shaikh_mehtab's avatar
    shaikh_mehtab
    Level 4
    11 years ago

    Thanks Rob,

    Mailbox got re-enabled automaticcaly to it's associated archive after running the provisioning task.

     

    Regards,

     

  • Prone2Typos's avatar
    Prone2Typos
    Moderator
    11 years ago

    Hey Shaikh.

     

    I was wondering if you needed any more on this posting or if the above posts addressed your concerns?

     

    If you need more .. please let us know what is still outstanding. If on the other hand this is resolved for you, please note the posting with the post that appropriately addressed your concerns so that those seeking to assist people can be directed to where it is most needed.

     

    Many thanks.