Forum Discussion

bdc's avatar
bdc
Level 4
16 years ago

Cannot enable some mailboxes: Error 0x80040115

We have a problem with 5 mailboxes that cannot be enabled, error 0x80040115. When looking in the FAQ it says to uncheck the permission for "Associated External Account"  but this applies to Exchange ...
Enterprise Vault
Information Governance
  • bdc's avatar
    bdc
    16 years ago

    Just before I wanted to try the dtrace solution I tried to enable the mailboxes again - and it worked all of a sudden... Little computer people fixed it overnight, it seems...

     

    There is one more mailbox causing trouble, but with a different error. I will post a separate topic for this.

     

    Thanks for your help, anyway!

Faxson's avatar
Faxson
Level 5
16 years ago

80040115 in MAPI means MAPI_E_Network_ERROR.  This can be because some fields like homeMTA are incorrect.  I'd suggest maybe looking at these Exchange related fields to make sure that they are OK.

 

I also assume that the users can login to their mailbox etc.

 

Ben

..