Hi,
The existing issue may be passed with last suggestion/troubleshooting, now I could see the issue similar as TN https://www.veritas.com/support/en_US/article.000082706 (event id may not match but exception & call looks similar).
EV:L CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
EV:H CFolderAgent::UpdateArchiveFolderRecord() - HRXEX fn trace : Error 0xc0041bf0, ..\AgentsCommon\FolderHelper.cpp [lines {2374,2405}], built May 14 19:52:50 2012.
EV:M CFolderHelper::UAFR() - Error updating record 1B150EFDABC476F42AA07A2D16C38B5861110000EVSARCHIVE01, error = 0xC0041BF0|Internal:CFolderAgent::UpdateArchiveFolderRecord() ..\AgentsCommon\FolderHelper.cpp [lines {2374,2405}], built May 14 19:52:50 2012
EV:H CFolderHelper::GetFolderSettings - HRXEX fn trace : Error 0xc0041bf0, ..\AgentsCommon\FolderHelper.cpp [lines (16){...,442,502,792,793,806,807,808,809,810,811,812,962}], built May 14 19:52:50 2012.
EV~E Event ID: 2243 Could not scan user mailbox /o=CHS Exchange/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=CHS Test2d8, cannot list messages |
EV:M {CArchivingAgent::processMessages:#5534} Could not scan [user mailbox] [/o=CHS Exchange/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=CHS Test2d8]. This problem is commonly fixed on the next scan. Cannot list messages: [0xc0041bf0] [(null)]
Other thing to notice, the registry key “IgnoreEVDates” is set with 1, my suggestion to make it as 3 as per TN https://www.veritas.com/support/en_US/article.000040806 , ArchivingTask seems skipping many items due to date issue. The dtrace of last post was mentioning mailbox “gnieszcz”, now the mailbox looks “CHS Test2d8”, Is that mailbox resolved OR am I missing anywhere?
Regards
Pradeep Papnai