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Mark_Solutions's avatar
13 years ago

CArchivingAgent::ConstructMovedItemXml - event 2776

Getting this on EV805 Server with Exchange 2003 Mailbox and Journal Archiving Event says: An exception occurred in the routine: CArchivingAgent::ConstructMovedItemXml EXCEPTION_ACCESS_VIOLATI...
  • Mark_Solutions's avatar
    13 years ago

    Ok - i think this one is sorted now.

    It was just system overload!

    I have discovered that the Exchange Admins had told everyone that to improve Outlook performance they should tidy up their Inbox and file everything appropriately.

    Based on this users had been mving their shortcuts around and their two largest users had moved several thousand shortcuts!

    Unsurprisingly their Outlook performance suddently got worse!

    If anyone has similar issue just take a look at the enterprise vault\reports\mailbox archiving\MovedItemUpdateSummary_servername_date logs to see how much is going on.

    Thanks for everyones help.