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goof717's avatar
goof717
Level 5
13 years ago

closed partition drive is filling up

 

Thanks for your time and effort.
 
This is a pretty odd one.  We received a warning that the F drive is filling up however the partitions that reside on that drive have closed for a while now (months). yet something is being written to that drive. I am worried that when it does reach 99% EV will shut down.  I have opened a case with symantec support but so far we haven't gotten anywhere.  any thoughts?  
 
 
Event Type: Warning
Event Source: Enterprise Vault 
Event Category: Admin Service 
Event ID: 4145
Date: 6/4/2012
Time: 10:56:05 AM
User: N/A
Computer: EV02
Description:
The system is running out of diskspace on drive F: - delete any unwanted files 
Enterprise Vault will be shut down when 99% of the diskspace is used 
 
For more information, see Help and Support Center at http://evevent.symantec.com/rosetta/showevent.asp?EvtID=4145
 
 
 
Enterprise Vault
Error messages
Information Governance
  • TonySterling's avatar
    TonySterling
    13 years ago

    No you can't delete the cab files, if you do that you will be deleting your archived files!

    and, no, don't turn off collections.  The collection process removes the archdvs files created when someone views an archived item.

    See

    Disk Space may be Unexpectedly Utilized on Closed NTFS Partitions

    Article: TECH175538  |  Created: 2011-11-28  |  Updated: 2012-03-29  |  Article URL http://www.symantec.com/docs/TECH175538

     

  • TonySterling's avatar
    TonySterling
    Moderator
    13 years ago

    So as AWMorris has said, it could be archdvs files.  Do you use collections?

  • goof717's avatar
    goof717
    Level 5
    13 years ago

    digging into the subfolders of the partitions there are DVS files. but none of them have been recently modified.  

    Yes we do use collections.  max collection size is 10MB and collecting files older than 10 days.  Can I delete these collection cab files?  or just turn off collections for the drive since it is no longer in use?

  • TonySterling's avatar
    TonySterling
    Moderator
    13 years ago

    No you can't delete the cab files, if you do that you will be deleting your archived files!

    and, no, don't turn off collections.  The collection process removes the archdvs files created when someone views an archived item.

    See

    Disk Space may be Unexpectedly Utilized on Closed NTFS Partitions

    Article: TECH175538  |  Created: 2011-11-28  |  Updated: 2012-03-29  |  Article URL http://www.symantec.com/docs/TECH175538

     

  • goof717's avatar
    goof717
    Level 5
    13 years ago

     

    only have 7 files. 
       
     
     Total Files Listed:
                   7 File(s)      3,260,667 bytes
                   0 Dir(s)  85,398,065,152 bytes free
     
    and did collection run with the following results..
     
    Archived items: 0 
    Files added to collections: 0 
    Collections: 0 

     

  • AWMorris's avatar
    AWMorris
    Level 4
    13 years ago

    I vaguely remember a bug in the product which incorrectly reported drive space.  As a result, the 4145 warning was logged.  What happens if you set the Start and Stop time for Collections to be the same, and restart the Admin Service?  Does the warning go away?

  • AndrewB's avatar
    AndrewB
    Moderator
    13 years ago

    what's the total size of the drive and how much free space do you actually have based on what windows os tells you?

  • goof717's avatar
    goof717
    Level 5
    13 years ago

    i wont be able to restart the admin service during business hours. 

    total drive is 2000.00 GB (1.95TB) 

    free space is 79.53GB (3%)

     

    Andrew and others thanks for sticking through this.

  • AndrewB's avatar
    AndrewB
    Moderator
    13 years ago

    so the drive is genuinely full and the warning seems to be accurate. 80GB is a pretty good chunk of free space. what you might consider doing is moving the oldest partition off to another location or to a lower tier of storage.

  • goof717's avatar
    goof717
    Level 5
    13 years ago

    I will talk to the storage team to see if we can do that.  it doesnt explain what is causing the growth. or is it the collections?