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Paul_Costigan's avatar
18 years ago

Deleted Account

An account that had it's mailbox archived has been deleted. In the Enterprise Console the account shows up with the Unknown Account & SID. I have tried adding a system account with the permission to get to the vault but each time get a warning window stating Please enter an existing Windows Account Name. This, I assume is because I have left the deleted account SID with permissions, so I try to remove the account permissions and get the error, Account cannot be removed as it has automatically set permissions associated with it.

Q. How do I specify a different account with permissions to this users Archive and then remove the old account SID from it?

TIA,

Paul
  • Change the Bill to Account for the Archive to something other than what it is, i.e. the Vault service account.

    Then you will be able to add permissions.

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