Forum Discussion

JuanAntonio's avatar
JuanAntonio
Level 5
10 years ago

Deleting archive mailbox (ExchageMailboxEntry table)

Hi all, I have some doubts about how to correctly remove a mailbox that has been archived and that I don't need to keep anymore  (like when a user leaves the Company). We ussually export all his a...
Enterprise Vault
Information Governance
Windows Server (2003-2008)
  • AndrewB's avatar
    AndrewB
    10 years ago

    referring back to what was posted in the link i shared with you, "the user will be removed from provisioning i think after 7 failed attempts and the user no longer exists in Active Directory"

    something else to check might be to see if you have the registry key set to 0 for EV to archive disabled accounts. if it's set, change it to 1 if you arent able to delete AD accounts that are no longer needed.

    Archiving a mailbox with a disabled Active Directory (AD) account

    Article:TECH76587  |  Created: 2009-01-09  |  Updated: 2014-01-02  |  Article URL http://www.symantec.com/docs/TECH76587
JuanAntonio's avatar
JuanAntonio
Level 5
10 years ago

The users have been removed from provisioning and their mailboxes are not being archived. But when I run the provisioning task I got the following error (EventID=41133):

"The Exchange mailbox provisioning task found enabled mailboxes that are not part of a provisioning group. These mailboxes cannot be archived. If you do not want these mailboxes to be archived, use the Administration Console to disable them. See the provisioning task report for further details (full reports only)."

If I run the Provisioning Task in Report Mode and take a look at the log, I can see a list of "Mailboxes on Exchange Server [SVR-EML-06] that have entries in the Enterprise Vault database but which are not in any provisioning group".

The only way of clear tha list is to edit manually the EV table and manually delete the entries there. This is what I woulf like to avoid.