Duplicate emails in EV Search after PST Ingestion
Hi,
I have run a PST ingestion using EVPM. Some users had 5 to 10 PST files. After the PST ingestion, if the same message is found in different PST files, EV shows the same message multiple t...
Duplicates are created because the email is in different PST's. This is totally expected behavior.
Very similar behavior as described here:
Importing the same PST multiple times creates duplicate emails in a user's mailbox archive.
Article:TECH66230 | Created: 2010-02-08 | Updated: 2011-07-01 | Article URL http://www.symantec.com/docs/TECH66230 Cause
By design, every time a PST is imported into an archive, Enterprise Vault (EV) will import all eligible messages even if they already exist. When performing searches for archived email, duplicate results will be returned.
