Forum Discussion
RahulG
15 years agoLevel 6
This is most likely seen if Outlook has Cached Exchange Mode turned on. If it does, this issue is caused when a message that was unread, is marked as read, while offline. The message is marked as read, but only on the local OST and it has not replicated with Exchange yet, to synchronize the settings.
Therefore, when Enterprise Vault makes its pass during an archived run, it archives the original message from Exchange, which is still "unread" and archives it using that attribute. As a result, you will see an unread archived message within your local mailbox
Refer the following document http://support.veritas.com/docs/317734
Therefore, when Enterprise Vault makes its pass during an archived run, it archives the original message from Exchange, which is still "unread" and archives it using that attribute. As a result, you will see an unread archived message within your local mailbox
Refer the following document http://support.veritas.com/docs/317734
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