Forum Discussion

Keupers's avatar
Keupers
14 years ago

Enterprise Vault - Error Message "Starting reconciliation for the store"

Hi

I am running EV Client 9.0.1.1038 on Windows 7 and Outlook 2010.

I found in the Application EventLog the following entry:

EventID:30

Source: Outlook

Starting reconciliation for the store c:\vaultCache\*username*\A16B4200CD2F2E41B143074C777F819A\2011_01_03_0001.db for the following reason: The store was last opened on a different machine.

 

Does anybody have an idea why we have this message? The VaultCache Store is stored locally on the machine and nobody can access it.

 

Thanks for your help!

 

Keupers

 

 

 

Enterprise Vault
Error messages
Information Governance
Windows 7
  • JesusWept3's avatar
    JesusWept3
    14 years ago

    what it means is , the DB and MDC files are built by outlook locally on the EV Server, then it is downloaded to the client via BITS and placed in to your temp directory then connected to the Vault Cache and Virtual vault.... Outlook then opens it and just displays that message on the local machine.

    It doesn't mean its corrupt, and it doesn't mean other people have access to it, it just means it was built originally on the EV Server, it's a regular outlook message and can be ignored

  • JesusWept3's avatar
    JesusWept3
    Level 6
    14 years ago

    what it means is , the DB and MDC files are built by outlook locally on the EV Server, then it is downloaded to the client via BITS and placed in to your temp directory then connected to the Vault Cache and Virtual vault.... Outlook then opens it and just displays that message on the local machine.

    It doesn't mean its corrupt, and it doesn't mean other people have access to it, it just means it was built originally on the EV Server, it's a regular outlook message and can be ignored

  • GertjanA's avatar
    GertjanA
    Moderator
    14 years ago

    EDIT : Ok, so the below is totally wrong... See post from JW2 below this one.

    Nonsense start:

    Hi,

    this is local on a desktop. This (most likely) refers to the Vault Cache (offline vault) that is corrupt or something.

    I have seen numerous events 29 referring something similar.

    If possible, check document http://community.spiceworks.com/how_to/show/937

    That has some hints for Outlook

    Nonsense end.

  • Rob_Wilcox1's avatar
    Rob_Wilcox1
    Level 6
    14 years ago

    Going back a little bit ...

     

    Is this logged over, and over, on client machines?  I can picture that you'll get one for each .db file, but following that you should get any, and you shouldn't get this every time the machine restarts, or everytime Outlook is opened.

     

    In addition, AFAIK, the .db files are built on the server, the MDC is built by the client (could be wrong, don't shoot me, caveat, caveat :))

  • JesusWept3's avatar
    JesusWept3
    Level 6
    14 years ago
    Yes rob, everything is built on the server, the only things that aren't are the XML the INI files and the items you add manually through VV